We are an Award Winning telemarketing company based in Essex, UK and have been trading in the business to business marketplace since 1991. From our 28 plus years in business we have seen many changes, but companies still need sales. If you want to sell a product or service you need our Lead Generation service, where appointments are being made for you and telesales call backs resulting in firm repeat orders can cut out those time consuming tasks for many businesses. Sometimes this sort of task is not a favorite one with your sales team, which is where we can help. Our staff, according to the clients in our B2B Telemarketing UK Case Studies, “are professional and persistent” which are the characteristics you need for a telemarketer to achieve results. They have the experience and expertise needed to hit targets, making sales appointments and leads, ensuring we all maximise a client’s sales growth. Our style is to use a common sense approach, to know when to push forward or back off, making sure our customer’s brand is kept intact. Working with us means taking the risk out of outsourcing and solutions tailored specifically to your requirements. No matter what the size and scope of your project, we have the experience to make it a success. At Epic we take care to understand both our clients and their customers. It’s easy to talk the talk, but at Epic we really do walk the walk. A telemarketing mistake we often see is that you can be too focused on an immediate goal and not on the long-term marketing potential of a telephone conversation. There is so much time and attention spent on locating the ‘hot’ lead or appointment among prospects, that it’s easy to bypass having quality conversations with qualified prospects who are not ready to buy, but maybe a worthwhile future potential. We find listening is the key!! Telemarketing requires various skills and they differ from those you would employ in face to face contacts. The body language and facial expressions are cut out completely, that’s why it is possible for customers to develop a preconceived impression from what is said to them. Make sure it’s the right impression of your company. We find a call can be won or lost in the first twenty seconds, so we want a potential customer to form the correct impression about our client, according to the message they receive by talking to us. Make sure it’s the right message from the right company.

Categories

• Telemarketing Service

Portfolio