When you provide 24/7 telephone answering services, you don't get a day off. We eat, sleep and breathe customer service. It's critical that we provide you with the very best level of service possible on every call. Over time, we’ve learned how to take the best in technology and translate it to solution for our customers. Our core focus is to provide premium answering service geared towards helping you succeed. We're a friendly, family owned and operated, answering service and on call company that loves delivering great results for our customers. You’ll find that we are easy to work with, honest, and always have your best interests at heart. The reason we are successful call center agents is because we operate with five core values in mind. We took our first telephone call back in 1932. Our founder, Helen Miller, started The Physicians Registry, a medical answering service. She started by serving 13 doctors out of her home in Jackson, Michigan. Our very first telephone number was only four digits, ‘8883’. Even without modern communication devices that we take for granted, she knew how to find doctors when emergencies arose. Knowing which doctor could be found having lunch at the Regent Café. Who was golfing on Thursday afternoon. She contacted those without phones with the aid of sending bicycle messengers. Over the years, Richard Ambs’ three sons joined the family business full time. In 2011, he retired and turned the business over to his sons who now own and operate Ambs Call Center. The change of ownership was closely followed by a level of expansion.We now have interconnected three call centers allow us to prepare for the unexpected and still be able to answer phone calls, emails, and chat. As technology evolves, so do we. Our R&D team is constantly testing new technologies to give customers a competitive edge. Many of these enhancements are free because we always look for new ways to help our customers succeed.

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