I’m Chris Frith. A digital business consultant specialising in Project Management and Marketing for Internet based projects Engaging me means what’s delivered better matches the vision that inspired it. Since 2005, my strength has been the ability to bridge between the business/commercial objectives and the technology/ developers needed for implementation. I have worked in technical, marketing and project management roles across multiple industries, in Australia and overseas (UK, Europe, India, Singapore, PNG). With a very strong telecommunications/technology background, my project management experience has been gained developing billing systems and managing mobile phone network rollouts overseas. Following my MBA, my marketing skills were honed at Optus, developing data products and managing a wholesale channel. This was followed working as an independent consultant providing marketing and regulatory compliance services to broadband service providers. Since 2010, my focus has been enabling businesses to harness the power of the Internet. This includes developing/launching an online businesses to helping businesses establish continuity throughout their customers’ journeys. The customer journey is all those steps your customers go through and the associated potential touch points (e.g. website, email, focus) your customer interacts with. My marketing/ technical/ project management background best enables me to work across your business to make sure the ball doesn’t get dropped. Typical projects involve me analysing the current situation and making recommendations based on what you’re trying to achieve. For follow-on implementation projects I call out the need for specialist resources as required (e.g. web developer) and will usually work with your existing suppliers and staff, unless you’d like me to source alternatives. During implementations I act as the coordinator and customer advocate within your wider team. With many years project management experience, I am able to free you from the day-to-day running of the project and maximise the prospects of what gets implemented matches the vision.

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• CRM & ERP Software

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