Founded in 2005 by Martine Moisson in the form of SARL @ 2M télétravail, then joined by her husband Jean, former sales director, the company has continued to grow to become in 2010 SAS GroupA2M.fr, which is its legal form current. Their daughter Sophie wished to join the family business in November 2017, after several years at Geodis as Client Relation Officer and Key Account Operational Manager, in order to succeed them and perpetuate the future of the company. From a company of 2 employees to the current SME, GroupA2M.fr is proud to participate in the creation of jobs in the Hauts-de-France region. We count among our workforce collaborators who have been present since the beginning and today occupy supervisory positions. All of our assignments are handled by our staff in Saint-Quentin, without subcontracting abroad or with freelancers. We are all driven by the values ​​of respect, customer commitment and operational excellence to carry out our missions. Even if the satisfaction of our customers is one of our priorities, we do not forget the well-being of our employees. As a family company, we have a close relationship with our employees, allowing us to discuss issues more directly and to listen to them. Moreover, we believe that the company must be a place where it is good to live and that working in good conditions and in a benevolent environment are all assets to achieve excellence in Customer Relations. We are installed in premises of 285 m2, and we benefit from a green working environment and close to major traffic axes (A1 motorway to Paris and Lille and A29 to Amiens), we are a few meters from the exit of motorway and the Auchan-Fayet shopping area. Our technological equipment allows us to have a videoconference room for meetings and remote training. We work with the cross-channel solution for managing customer interactions KIAMO published by the company Connecteo, allowing us to quickly take charge of your customer interaction flows: telephone, email, sms, online chat ... and to have monitoring indicators of our activity in real time. All our workstations are equipped with latest generation PCs and our IT infrastructure is completely secure: servers with daily backup, optical fiber and ADSL backup ...

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